Holihouse (hereinafter the “Company”) respects the privacy of individuals and takes the need to protect their personal data very seriously.
This document provides any person offering services to the Company, as well as any person interested in receiving and/or already receiving services from the Company and any visitor/user of the Company’s website (hereinafter referred to as the “Website”) with brief information regarding the practices followed for the management and protection of personal data.
What is the purpose of this Policy?
The purpose of this Policy is to provide information on the way in which personal data is collected, stored, used and, if applicable, transmitted by the Company, the security measures taken by the Company to protect it, the purpose of processing and the period of retention of personal data, as well as the type of personal data collected. It concerns any operation or series of operations, whether or not by automated means, performed on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval or search, use, disclosure, transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction. The Company unilaterally reserves the right to update, modify, add, change its services and this Policy, from time to time, whenever it deems it necessary, without prior notice, always within the legal framework in force and in accordance with any changes in the applicable legislation on personal data protection. The Company encourages all interested parties to check this Policy periodically to be informed of any changes that have taken place.
What is personal data?
Personal data is any information relating to a specific or identifiable natural person. The Company will not process your personal data without a lawful basis for doing so.
How is personal data collected?
Your personal data is collected in the following ways:
(a) when you provide it to us
(b) automatically, through the browser you use to access the Company’s website;
(c) automatically, through the browser you use to access the Company’s website;
(d) when you provide us with your personal data;
(e) automatically, through the browser you use to access the Company’s website
(f) when provided to us by a third party partner, after you have given your consent to do so.
In cases where your consent is required for the collection of your personal data, such as for receiving a newsletter (“newsletter”), your consent is explicitly requested by you and you have the right to withdraw it at any time.
What personal data is collected?
Our Company processes personal data that is necessary for the purpose for which it is collected.
In addition to the data that you provide to the Company, in case you browse a Website, technical information that constitutes personal data may be collected, such as, for example, the Internet Protocol address of your device [e.g. computer, laptop, tablet, smart phone, smartphone]. This technical information is used for the smooth operation and performance of the websites and online services, and is not permanently stored in the Company’s infrastructure.
What principles govern the processing of personal data by the Company?
The Company processes your personal data in a fair and lawful manner for clearly defined purposes. Your personal data processed by the Company is limited to what is strictly necessary to achieve these purposes, is accurate and up-to-date, is kept only for the period of time required in view of the purposes of processing, is protected by adequate security measures and is not transferred to third countries.
Who collects the personal data and for what purpose? Are they transferred to third parties?
Personal data is collected and processed by the Company’s employees authorized by department for the purposes of and only for the purposes of servicing the contractual or other relationship between us or for the purpose of informing you about our Company’s activities and services, when you have given us your consent to do so.
The Company undertakes that, subject to the above, it will not, without prejudice to the foregoing, transmit, make available, disclose, share your personal data, with or without consideration, or use it in any other way and/or for any other purpose, unless you have consented to this or if this is required by law, court decision/order, administrative act.
How long will my personal data be kept?
Your personal data is kept only for as long as necessary to serve the purpose for which it is collected and/or to ensure the rights and fulfilment of the Company’s obligations.
What are my rights? What can I do if I have an issue with the processing of my personal data?
You have the right, at any time, to ask us what personal data we process, for what purposes we do so, whether we provide it to third parties and to whom, and other relevant information. You also have the right to receive a free copy of your personal data at your request, to request the updating and/or correction of your data, the cessation and/or restriction of their processing and, if there is no other legal obligation to retain them, their deletion from the Company’s systems. You also retain the right to portability and/or to object to the processing of your personal data.
You may exercise all of the above rights by submitting a written request to email@example.com
Any request you submit must be accompanied by appropriate proof of identification and include the required information (e.g. the data to be corrected).
The Company will make every effort to ensure that any request you make is answered without delay. If you make the request by electronic means, the response will be provided to you, if possible, by electronic means, unless you request otherwise (e.g. a written letter).
You also have the right to submit a report or complaint to the competent Supervisory Authority (Personal Data Protection Authority, Kifissia 1-3, P.C. 115 23 Athens, www.dpa.gr) if you believe that there is a case of a breach of the law relating to the protection of your personal data or in the event of a legitimate and reasonable objection on your part as to how your data is processed.
Is my data safe?
The Company considers the privacy of the persons whose personal data it processes, whether customers and/or partners, employees or third parties, to be of utmost importance and makes every effort to protect them, both in terms of confidentiality/secrecy of the information and in terms of its integrity (not to be altered, not to be accidentally destroyed, etc.).
The Company shall take all appropriate organizational and technical measures designed to protect the information from loss, misuse, unauthorized access, disclosure, distortion or destruction and shall ensure the fair and lawful collection and processing of personal data, as well as their safe keeping, in accordance with the applicable provisions on the protection of individuals with regard to the processing of personal data, as well as the decisions of the Personal Data Protection Authority, safeguard the confidentiality of personal data and ensure that the information is protected from unauthorized access, disclosure, distortion or destruction.
Access to your data is limited to the Company’s authorized employees or partners of the Company, who are bound to confidentiality (employees, service providers) and are reasonably considered to need to know this data for the provision of products or services or for the performance of their work.
The Company expressly prohibits the use of cameras, video cameras, as well as the use of the photography and video recording functions of mobile phones by its staff and partners within the workplace.
How is my personal data collected and processed on the Sites?
Personal data is collected on the Company’s Websites either if you provide such data (e.g. in order to be informed about the Company’s services/activities), or by using “cookies” or similar technologies (see the next question below for more details).
What are Cookies & internet tags?
For the smooth operation of the Websites, with the required speed.
To identify the device you use to browse the Sites, the browser and/or the operating system you use, in order to provide a personalized browsing experience and/or use of the Company’s Sites, as necessary, with the purpose of providing a personalized browsing experience and/or use of the Company’s Sites.
To store your preferences during a visit or between visits (such as your registered username, your preferred language or your use of social media), so that you can avoid having to re-enter certain data.
To improve the performance and/or security of the Sites.
To provide content based on your interests and needs.
To analyse how you browse and/or use the Sites.
To collect personal data without your consent.
To transmit your data to advertising companies.
To transmit your data to third parties without your consent.
The types of cookies used on Company Websites are “persistent cookies” and “session cookies”. Also, some third-party services enabled on the Sites, such as “social media buttons”, place their own cookies on your computer, over which the Company’s Site administrators have no control.
The session cookies used by the Company’s Sites are deleted at the end of your browsing and/or after you close your browser. Persistent cookies remain on your computer or other device until you delete them, or until the time period specified in the cookie.
You can also delete cookies from your computer or device at any time you wish. However, please note that by not accepting cookies or some of them, some of the features of a website may not be fully available.
The Company’s Websites also use “internet tags”. This method is used to measure the response of visitors to the Sites.
The Company assures that through “internet tags” and cookies, no personally identifiable information about visitors to the Websites, such as names, addresses, e-mail addresses or telephone numbers, is collected or sought.
What about links to other websites?
The Company’s websites may contain hyperlinks to other websites, for the content and services of which the Company is not responsible and does not guarantee their permanent and safe accessibility. The Company shall under no circumstances be deemed to accept or adopt the content or services of the hyperlink websites or to be associated with them in any way. For any problem that may arise during the use of the aforementioned websites, the sole responsibility is that of the respective owner of that website. In the case of hyperlinks to other websites, the Company is not responsible for the terms of management and protection of personal data that they follow.
We use social media to present the Company’s work and services through widely used and modern channels. The Company’s use of social media is specifically highlighted on the Websites.
The Company strongly encourages users to consult the respective policy of each third party (e.g. search engine service providers, social media service providers such as Facebook, Linkedin, Twitter, etc.), in order to be informed of their practices, with the aim of protecting their personal data.
The Company’s websites may contain promotional/informational material of an advertising/information content, purpose and nature. The Company shall not be liable to the visitor/user, as well as any third party, for any illegal act or omission, inaccuracy or failure to comply with the laws and regulations of any country or the European Union, in relation to the content of these updates. The Company is under no obligation to examine and does not examine the legality or otherwise of the information material displayed on the above websites and, therefore, no liability of any kind may be attributed to the Company. This liability shall be borne by the advertisers, sponsors and/or creators of the promotional material displayed.
For any issue you have regarding your personal data and/or for clarifications, you can contact Mr. Ioannis Voutsis by telephone at 27210 27931 or by letter to the address of Pan. 22, Kalamata.
This policy was updated on 3 August 2018.